What is Remote Control Access?

Remote Control Access (RCA) offers a new concept of service which allows our consultant to access your PC under your permission, to fix the problems which may happen when using our online trading sysm such as HOTS and MTS

Apply Remote Control Access

Call our Customer service center at +62 21 2553 1000 to obtain the access from your PC

Apply RCA

Operational hours

Weekdays : 08:30 ~ 17:00

Operational Procedures

1. Call CS,2. Click [Apply for help], 3. Input your name and phone and [start service] 	4. Your PC will connect with our consultant's PC ,  5. Solve the problem

Procedure when the application guide is not working

Procedure when application guide is not working
Set up program manually Install